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Frequently asked questions
How should i reheat my cookie tin?
Please follow the reheating instructions included with your order. Heating times may vary depending on your oven, so warm the tin gradually and do not overheat it. For the ultimate treat, serve warm with a scoop of your favourite ice cream.
Can I send a cookie tin as a gift?
Absolutely! Enter the recipient’s shipping address at checkout and add your personalized gift message where available. Please double-check the delivery address before completing your order to ensure your sweet surprise arrives at the right place!
How does delivery work?
Place your order by 10 PM to receive it the next day.
Your order is freshly prepared on the day of delivery and delivered between 9AM and 9 PM.
Please make sure someone is available to receive the order during the delivery window so your cookies arrive fresh and ready to enjoy!
How long will my cookies stay fresh?
Our cookies stay fresh for up to 2 days at room temperature or 5 days when refrigerated. Each ScoopIt! cookie tin comes in an airtight, reusable metal tin to help keep your cookies fresh and delicious. For best quality, store your tin in a cool, dry place and keep it away from direct sunlight.